Privacy Policy
Your personal information matters to us. This policy explains exactly what ak1971 collects, why we collect it, how we use it, and the rights you hold over your own data.
Your privacy is important to ak1971. We are committed to handling your personal data responsibly, transparently, and securely. Please read this Privacy Policy carefully. By registering an account or using the ak1971 platform, you acknowledge that you have read and understood how your data is collected and processed as described below.
1. About This Policy
This Privacy Policy ("Policy") describes the data practices of ak1971, the operator of the online casino and sports betting platform accessible at ak1971.ws ("the Platform"). This Policy applies to all registered players, visitors, and users who access the Platform through any device or interface, whether mobile, tablet, or desktop.
References to "ak1971", "we", "us", and "our" throughout this document refer to the operator of the Platform. References to "you", "user", and "player" refer to any individual whose personal data is collected or processed in connection with their use of the Platform. This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between ak1971 and its registered players.
We may update this Policy from time to time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will notify registered users via a notice on the Platform. Continued use of ak1971 following such notification constitutes acceptance of the updated Policy.
🛡️ Our Privacy Principles
2. Data We Collect
ak1971 collects personal data through several channels: directly from you when you register or use the Platform, automatically through your device and browsing activity, and occasionally from third-party payment processors in connection with your transactions. The categories of data we collect are described below.
Collected at registration and during account verification:
- Full legal name
- Date of birth (to verify you are aged 21 or above)
- Mobile phone number
- Email address (if provided)
- National ID, passport, or driver's licence number (verification only)
- Residential address or district (e.g., Dhaka, Chittagong, Sylhet)
Collected when you make deposits or request withdrawals:
- Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers)
- Bank account details (where bank transfer is used)
- Transaction amounts, dates, and reference numbers
- Deposit and withdrawal history on your ak1971 account
We do not store full card numbers. Card transactions are handled by PCI-DSS-compliant payment processors and only tokenised references are retained on our systems.
Generated automatically as you use the Platform:
- Games played, bet amounts, outcomes, and session durations
- Sports bets placed (including cricket, football, and kabaddi markets)
- Bonus claims, wagering progress, and promotional interactions
- Responsible gaming tool usage (deposit limits, self-exclusion requests)
Collected automatically when you access the Platform:
- IP address and approximate geographic location
- Device type, operating system, and browser type
- Session timestamps and page navigation paths
- Cookie identifiers and local storage values (see Section 8)
Retained when you contact our support team:
- Content of messages sent to [email protected]
- Support ticket history and resolution notes
- Marketing preferences and opt-in or opt-out records
3. How We Use Your Data
ak1971 processes your personal data only for the specific, lawful purposes described below. We do not use your data for automated profiling that produces legal or similarly significant effects without human review.
Account Administration
We use your identity and contact data to create and manage your ak1971 account, to authenticate your identity when you log in, to process your deposits and withdrawals, and to communicate important account-related information such as transaction confirmations, security alerts, and policy updates.
Regulatory Compliance & Fraud Prevention
We are legally obligated to verify the identity and age of all registered players. Your identity data and financial transaction records are used to conduct Know Your Customer (KYC) checks, to detect and prevent fraud, money laundering, and other financial crimes, and to comply with any lawful request from relevant authorities. ak1971 operates a risk-based approach to transaction monitoring and may flag unusual activity for manual review.
Platform Improvement & Analytics
Aggregated and anonymised technical data is used to analyse how players interact with the Platform, to identify performance issues, and to improve the overall user experience. This analysis does not identify individual players and is conducted at a population level. ak1971 may use third-party analytics tools for this purpose, subject to appropriate data processing agreements.
Marketing Communications
Where you have opted in to receive promotional content, we may use your contact details to send you information about bonuses, new games, seasonal promotions (such as Eid, Pohela Boishakh, or BPL tournament offers), and other ak1971 news. You may withdraw your marketing consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Responsible Gaming
Your gaming activity data — including session frequency, bet sizes, and deposit patterns — may be analysed to identify potential indicators of problem gambling. Where such indicators are detected, ak1971 may proactively contact you to offer responsible gaming support tools. This processing is carried out in the interests of player welfare and is not used for marketing purposes.
4. Sharing & Disclosure
Third-Party Service Providers
ak1971 engages trusted third-party service providers to support Platform operations. These providers process your data on our behalf, under strict contractual obligations that prohibit them from using your data for their own purposes. Categories of service providers include:
- Payment processors: bKash, Nagad, Rocket, Upay, and banking partners — to execute your deposit and withdrawal instructions
- Game studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — game functionality data is shared to enable gameplay
- KYC verification providers: to automate identity document checks where applicable
- Analytics platforms: for aggregated, anonymised Platform usage analysis
- Cloud hosting providers: for secure storage and processing of Platform data
Legal & Regulatory Disclosure
ak1971 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised public authorities where we are required to do so by applicable law or a valid legal order. In such circumstances, we will disclose only the minimum data necessary to satisfy the legal requirement and will notify the affected user where we are legally permitted to do so.
No Sale of Personal Data
ak1971 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This applies without exception to all categories of data described in this Policy, including your identity data, financial data, gaming activity, and device data.
5. Cookies & Tracking
How We Use Cookies
ak1971 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the Platform effectively, to keep you logged in across sessions, to remember your preferences, and to analyse usage patterns. Cookies set by ak1971 are first-party and do not track your activity on external websites.
- Essential cookies: Required for the Platform to function. These cannot be disabled without breaking core functionality such as login sessions and transaction processing.
- Preference cookies: Store your language, display, and notification preferences.
- Analytics cookies: Collect anonymised data about how players navigate the Platform to help us improve the experience.
- Security cookies: Used to detect and prevent fraudulent login attempts and protect your account.
You may control cookies through your browser settings. Disabling essential cookies will impair your ability to use the Platform. Disabling analytics cookies will not affect your core gaming experience.
6. Data Retention
Retention Periods
ak1971 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory obligations. Our standard retention periods are as follows:
- Account and identity data: Retained for the duration of your active account plus 5 years after account closure, in accordance with anti-money-laundering record-keeping requirements.
- Transaction records: Retained for a minimum of 5 years following each transaction.
- Gaming activity data: Retained for 2 years after the relevant gaming session, then anonymised.
- Support communications: Retained for 2 years after the matter is resolved.
- Marketing preferences: Retained until you withdraw consent or close your account.
When data is no longer required, it is securely deleted or irreversibly anonymised.
7. Data Security
Security Measures
ak1971 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform
- Encrypted storage of sensitive data fields including passwords and financial identifiers
- Role-based access controls limiting staff access to personal data on a need-to-know basis
- Regular security assessments and vulnerability testing of Platform infrastructure
- Multi-factor authentication options available to registered players for account login
While we take all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and for notifying us immediately if you suspect unauthorised access to your ak1971 account.
8. Your Data Rights
As a user of the ak1971 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your full name and registered mobile number so we can verify your identity before acting on the request.
Right of Access
You have the right to request a copy of the personal data ak1971 holds about you. We will provide this information within 30 days of receiving a valid, verified request. The information will be delivered in a structured, commonly used electronic format.
Right to Rectification
If any personal data ak1971 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information (such as your phone number) directly through your account settings. For corrections to identity or verification data, please contact our support team.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that we may be legally required to retain certain categories of data (such as transaction records) even following an erasure request, in which case we will inform you of the specific retention obligation.
Right to Restrict Processing
In certain circumstances — for example, while a dispute regarding data accuracy is being resolved — you may request that ak1971 restrict processing of your data. Where a restriction is in place, we will continue to store the relevant data but will not actively process it until the restriction is lifted.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of our legitimate interests, in which case we will assess whether our interests are overridden by your rights and freedoms in the specific circumstances.
9. Minors & Age Restriction
21+ Only Policy
The ak1971 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under the minimum age has provided us with personal data, we will immediately close the account, delete all associated data, and — where relevant — return any deposited funds via the original payment method.
If you believe a minor has registered on our Platform, please notify us immediately at [email protected] so we can take prompt action.
10. Contact & Complaints
Data Enquiries
For any questions, concerns, or requests relating to this Privacy Policy or the personal data ak1971 holds about you, please contact our data support team. We aim to respond to all data-related enquiries within 5 business days.
- Email: [email protected]
- Subject line: Include "Privacy Request" and your registered mobile number
- Response time: Within 5 business days for data enquiries; within 30 days for formal access requests
- Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
If you are dissatisfied with our response to a privacy complaint, you may have the right to escalate the matter to a relevant data protection authority in your jurisdiction.